GloriaFood shuts down on 30 April 2027. Here is what to do before then.

The short version

• All GloriaFood products and services end on 30 April 2027: online ordering (free and paid), the point of sale and its hardware, Oracle Payment, and the integrations with Oracle Simphony and OPERA.
• The free plan keeps working until 30 April 2027. Paid services can stop earlier: they end when the last renewal that runs into April 2027 expires.
• Renewals stop one month before the end, on 30 March 2027, and Oracle says there will be no extensions past 30 April 2027.
• You have 30 days to get your data out after your service expires, is cancelled or is terminated.
• Oracle will not pick a replacement for you. It asks restaurants to choose an alternative and move before the end date.

The dates that matter

Now

Oracle no longer signs up new restaurants or partners. The Sales Optimized Website, Branded Mobile App, point of sale (and its hardware starter package) and Oracle Payment can no longer be bought new.

Until 30 March 2027

Existing accounts can still renew and add services (except the ones above). This is one month before the end date.

April 2027

A paid service whose renewal ends in April stops on that renewal's end date, not on the 30th. Oracle's example: a 30-day renewal taken on 3 March 2027 ends on 3 April 2027.

30 April 2027

Everything ends, including the free plan. Ordering buttons powered by GloriaFood stop taking orders.

30 days after your service ends

The window to retrieve your data closes. Oracle's FAQ does not say what happens to data after that, so treat it as gone.

What stops working

• The ordering button on your website, and the same button on your Facebook page or wherever else GloriaFood's code was added. It loads from GloriaFood, so it stops with it.
• The order-taking app on the tablet or phone where your staff accept orders.
• Online payments through GloriaFood, including Oracle Payment.
• A website or app bought from GloriaFood (the Sales Optimized Website or a Branded Mobile App). If GloriaFood hosts your website, you need a new home for the website too, so check now who controls your domain name.
• The GloriaFood point of sale and its hardware service.
• Simphony and OPERA integrations. Simphony and OPERA themselves carry on; only the GloriaFood link stops.
• Table reservations and promotions. Oracle's FAQ does not list them separately, but they run inside the same GloriaFood account, so plan for them to stop too.

What to save while you still have access

Do this now, not in April: support queues will be at their longest at the end.

• Your menu: categories, items, prices, sizes and options. The fastest way is GloriaFood's Fetch Menu key, which lets a new system read the whole menu (step-by-step guide). Keep screenshots as a backup.
• Your food photos. GloriaFood does not hand photos over through its menu integration, so keep your original files or save them now.
• Sales reports and order history your accountant may need. Download the reports you use.
• Your customer list. If you rely on it for promotions, ask GloriaFood support (chat in your admin panel) how to export it, and do it while your account is active.
• Your settings: opening hours, delivery areas and fees, minimum orders, taxes and service charges, promotions and coupon codes. Write them down so you can set them up again.
• Every place your ordering link lives: your website, Google Business Profile, Facebook and Instagram, QR codes on tables and flyers, delivery menus. You will change them all on switch day.

How to choose a replacement

Whatever you pick, check these before you commit:

• What it really costs. A flat monthly price, or a commission on every order? On a busy month, a few percent of every order can cost far more than a flat fee (worked examples).
• Moving your menu. Can it take your GloriaFood Fetch Menu key, or will you retype every item and option?
• Where the money goes. Straight to your own Stripe, PayPal or Square account, or through the provider with a payout delay?
• The order types you actually use. Table orders, pickup, delivery with your own drivers, third-party couriers, table reservations, orders scheduled for later. Few systems do all of them, so list the ones you cannot live without.
• The kitchen side. A live order screen on a tablet, printed tickets, sound alerts, staff logins.
• Your brand. Do customers order on your own site and domain, or on a marketplace page next to your competitors?
• Contract and exit. Month to month? Can you take your data with you if you leave?
• Support in your time zone, from people who will help you set it up.

We checked the main replacements against these points, with prices from each provider's own page: GloriaFood alternatives compared. For how our own system measures up, see GloriaFood vs Digilife F&B.

A switch plan with no gap in orders

1. Set up the new system now. Import the menu, add photos, connect payments, set hours and delivery areas.
2. Test every path. Place a test order for each order type and each payment method, and check the ticket prints.
3. Run both for a week or two. Keep GloriaFood live while your staff get used to the new order screen.
4. Switch every link on one day: website button, Google Business Profile order link, Facebook and Instagram, QR codes.
5. Tell your regulars with a note in the bag, a post, or an email if you have their addresses.
6. Close GloriaFood properly. Paid online ordering can be cancelled yourself in the admin panel (access lasts until the renewal date); for the point of sale or Oracle Payment, ask support by chat. Then retrieve your data within the 30 days.

Aim to be finished by February or early March 2027, before renewals close on 30 March and before most other restaurants start their own switch.

Questions